Is there a cancellation fee for hotel reservations?

The cancellation policy for accommodation is as follows:
■ Cancellation on the day: 100%
■ 2 days to the day before: 50%
■ 5 days to 3 days before: 20%
These are the standard cancellation policies. The above may differ depending on the date of stay and accommodation plan, so please check the plan details when making your reservation.
There may be cases where you cannot cancel due to weather or other unavoidable circumstances, so please contact us by phone first.

0557-55-7200
(Hours: 9:00-17:00)